Kentucky School. That evening I found gratitude had amazing 41   to change our attitude and our life.
    The young musician Mr. Patrick was   42    onto the stage in his wheelchair and began to play the piano. His fingers danced across the keys as he   43   beautiful music. He then began to sing as he played, and it was wonderful. But what shocked me most was his   44   smile.
    Mr. Patrick was born with no eyes and an illness in the legs, which   45   him lame for life. However, as a child, he was   46   with artificial eyes and placed in a wheelchair. Before his first   47  , he discovered the piano. When his mom hit any note on the piano, and within one or two   48   , he’d get it. By his second birthday, he was playing “Twinkle, Twinkle, Little Star”. His father was   49  .“We might not play baseball, but we can play music together.”

    When Patrick was at the University of Louisville, his father   50   classes with him. He was also a part of the 214-member marching band! He was a blind, wheelchair-bound trumpet player; and he and his father did it together. His father   51   the night shift（夜班）in order to accompany his daytime band practice. Patrick says, “My dad’s my   52   .”
     But even more than his   53   musical talent, it was Patrick’s “attitude of gratitude” that   54   my soul. On stage, between songs, he talked to the audience about his life and about how   55   he was with a great father. When his performance was over, Patrick and his father were on the stage together. The crowd rose to their feet and   56   for over five minutes.
    We all face misfortune in our lives.   57  , it’s not the hardship but how we   58   to it that will determine the joy and happiness in our lives. During   59   times, do we spend too much time feeling  60   for ourselves, or can we, with gratitude, learn how to dance in the rain?

41. A. knowledge            B. quality              C. wisdom               D. power

42. A. rolled               B. held                 C. allowed          D. dragged

43. A. wrote                B. provided             C. made                 D. gave

44. A. strange          B. magic            C. bitter               D. friendly

45. A. took                 B. led              C. forced           D. left

46. A. fitted               B. connected            C. associated           D. filled

47. A. place                B. birthday             C. performance      D. attempt

48. A. memories             B. words            C. tries                D. notes

49. A. confused             B. amused           C. interested           D. overjoyed

50. A. listed               B. found            C. attended             D. organized

51. A. worked           B. found            C. refused          D. canceled

52. A. dream                B. hero                 C. music            D. song

53. A. unbearable           B. unreasonable     C. unconditional        D. unbelievable

54. A. touched          B. calmed           C. freed                D. felt

55. A. satisfied            B. concerned            C. blessed          D. laughed

56. A. cheered              B. whispered            C. shouted          D. laughed

57. A. Therefore            B. Otherwise            C. However          D. Besides

58. A. see              B. react                C. agree                D. put

59. A. happy                B. modern           C. usual                D. tough

60. A. great                B. sorry                C. hopeful          D. proud

 This film wasn’t 　　　 that we saw the day before yesterday. 

A. half as good as　　　　　　　                    B. as half good as

C. as good as half　　　　　　　                    D. good as half as

 English is a language that many people around the world________ not speak perfectly but ____ at least understand.

   A. may; can        B. would; might         C. will; must       D. could; might

After her second day at school,my four-year-old daughter sat me down at the kitchen table for a conversation.She wanted me to  41  exactly how I take her to 42  each morning.

“It’s not by car,is it?”she said. I  43  to her that.No,it wasn’t by car.

“We go by bicycle when daddy is running  44  ;otherwise we walk,” I told her.

“Good,”she replied.

I  45  why.

“Cars are bad.”

I  46  later that upon arrival reception class each day.pupils have to  47  a box on a piece of paper  48  how they journeyed to school that morning.Though they are never told in quite so many words that cars are  49  bad,they are nevertheless led by their eco-aware teacher,towards the two former modes of  50  -  51  cycling and walking are both environmentally friendly,and being environmentally friendly,as my daughter already to know,is  52  .

A week later,we had a  53  kind of conversation,and this one was about the  54  that we currently grow no fruit or vegetables in our small garden I 55  her of the wonders of environmentally friendly online grocer Ocado,  56  the insisted that growing our own was better, “At school,” my  57  explained, “they have a small place where they grow tomatoes and strawberries, possibly potatoes and others.She wants us now to  58  as she does.”

In a world where we must all become more  59  of green,it is children who are at the very forefront of the movement.children who  60  .all the information like the sponges（海绵）,before spreading it in a lovely manner,tolearting no arfument.

41.A.explain              B.realize       C.understand              D.expect

42.A.work                 B.grocery       C.school                  D.garden

43.A.deserved             B.confirmed     C.forecasted              D.expressed

44.A.late                 B.early         C.then                    D.once

45.A.spoke                B.told          C.agreed                  D.asked

46.A.wanted               B.supported     C.learned                 D.hoped

47.A.tick                 B.kick          C.pick                    D.click

48.A.searching            B.marching      C.indicating              D.insisting

49.A.gradually            B.eventually    C.naturally               D.actually

50.A.movement             B.journey       C.conversation            D.transport

51.A.because              B.though        C.while                   D.otherwise

52.A.true                 B.strange       C.good                    D.well

53.A.familiar             B.similar       C.different               D.difficult

54.A.doubt                B.theory        C.promise                 D.fact

55.A.informed             B.warned        C.reminded                D.cheated

56.A.so                   B.but           C.otherwise               D.and

57.A.daddy                B.teacher       C.daughter                D.pupil

58.A.produce              B.reduce        C.increase                D.grow

59.A.independent          B.absolute      C.aware                   D.important

60.A.take in              B.keep up        C.carry out               D.work with

One cold early-autumn morning in 1772,Phillis Wheatley was crossing the Boston cobblestones(鹅卵石) with a roll of papers held tightly under her arm. Her master, John Wheatley, had offered her a ride to her examination, but she preferred to walk.

She would make her own way to the public hall, where a group of 18 learned men would decide once and for all: was she or was she not the author of her poems?

She had stayed up late and had spent recent evenings copying and recopying her poetry in her own neat handwriting. She knew every line by heart. She wrapped the pages tightly in a roll, pages of poems that had come from deep inside her—and could not be taken away, no matter the outcome of today.

Still, she had something to prove. Not just because she was young, not just because she was a girl, but because she was a slave and came from Africa. John Wheatley bought her as a servant for his wife, Susanna. She was treated as a family member there. The Wheatley’s twins shared their lessons with her. They taught her not just English but also Latin and Greek. Recognizing her literary ability, the Wheatley family supported Phillis’ education and left the household labor to their other slaves.

Books had opened up a whole new world to Phillis. She was not content to recite poems. She was not content(满足的) to read one of her poems from a newspaper. She wanted her own book.

But she must first pass this examination to make her dream come true.

A sudden fear came over Phillis as she neared the building. She started to turn away, but then Susanna Wheatley’s words appeared in her head: Your talent will speak for itself!

Phillis slowly mounted(登上) the steps. She moved into the hall as all eyes turned toward her: “Good day, gentlemen.I am the poet, Phillis Wheatley.”

5. What is the main idea of the third paragraph?

A. Phillis had a special talent for poetry.

B. Phillis had prepared carefully for the test.

C. Phillis was sure that she could pass the test.

D. Phillis cared little about the result of the test.

6. What did Phillis want to prove?

A. Slaves were also intelligent.

B. Success had nothing to do with age.

C. Girls were able to write poems too.

D. Education should be equal to everyone.

7. When Phillis neared the hall,　　　. 

A. she chose to run away        B. she nearly gave up

C. she asked Susanna for help             D. she acquired confidence in herself

8. What can be inferred from the text?

A. Susanna encouraged Phillis to teach other slaves.

B. John accompanied Phillis to the public hall.

C. Phillis passed the test successfully.

D. The Wheatleys were kind to Phillis.

Camels certainly like eating green grass, not dry grass. But    61    (strange), camels always keep looking for dry grass    62    their stomachs are filled up.

A classmate of    63    (I) whose home is on the edge of Turpan Basin in Xinjiang told me his home has two camels; he said you could imagine a camel’s appetite, for it can slowly swallow dozens of kilograms of hay (干草). I asked him    64    camels eat hay, not green grass. He said the camel is a kind of animal with    65    strong sense of suffering,    66    (fear) its master letting it travel through the desert the next day, and the hay in its stomach is more hunger-resistant    67    green grass.

The camel has the best tolerance. Unfortunately, many people can only see a camel’s outstanding performance, but few understand its    68    (prepare) made for it.

Life,    69    a camel traveling through the desert,    70    (need) the adequate accumulation, but not everyone can understand it.

Microsoft founder Bill Gates has opened up about being a parent, stating that 13 is an appropriate age for a child’s first cell phone.

 The 57-year-old, father-of-three, revealed on the Today Show that his children Jennifer and Rory were not allowed phones until their thirteenth birthday and his youngest daughter Phoebe is still waiting for one.

  “We’ve chosen in our family that it’s 13 where you get a phone,” the self-made billionaire explained.

  He said as a result his children often return home from school complaining:” All the other kids have it. I’m the only one without it, and it’s so embarrassing.”

  Asked if he keeps passwords to his son and daughters’ email and Facebook accounts, Mr Gates said that he doesn’t for Jennifer, 16, who he describes as “independent”.

  He admitted that monitoring online activity is “a very tricky issue for parents now.”

  Despite their vast wealth Mr and Mrs Gates, who live in Lake Medina, just outside Seattle, Washington, have said they want to give their children as normal an upbringing as possible.

  It was previously reported that their youngsters have to complete household chores and are given a modest amount of pocket money.

  And in 2010 Mr Gates said that he intended to give most of his $ 61 billion fortune away rather than hand it down. “That wouldn’t be good either for my kids or society,” he said.

Also during the “Today” Interview with host Matt Lauer, Mr Gates, who stepped down from Microsoft in 2008 to concentrate on philanthropy (慈善事业) , said that helping others gives him the same excitement as creating software.

   “What you really feel is what you’ve achieved. If a piece of software gets out there and lots of people love it－it lets them get their work done in better ways－that’s exciting,” he explained.

32. Bill Gates will not let his children own a cell phone ______.

  A. until they reach the age of 13         B. if they don’t really need one

  C. unless they do some housework       D. before they become independent

33. Which of the following is true about Bill Gates’ children?

  A. All his children now have cell phones.

  B. Phoebe has her own cell phone.

  C. They are not given any pocket mone y.      

  D. Jennifer can use the Internet freely.

34. What does the underlined word “That” refer to in the text?

  A. Being a parent as a billionaire.

  B. Handing all his money down to his children.

  C. Allowing his children to have their phones.

  D. Giving away all his money to good causes.

35. What is the text mainly about?

  A. How Bill Gates made himself a billionaire.

  B. How Bill Gates deals with his money.

  C. How Bill Gates managed his business.

  D. How Bill Gates brings up his children.

ID systems are used as a means for people to prove their identity, as a means of access control, or for many other situations. ID cards also contain a lot more information than simply the name of the holder. All ID cards contain information that is relevant to the institution that released them, so there is no single model that applies to all ID cards.

Different institutions have different rules when it comes to ID cards, and ID cards used by students, in universities, will not have the same security features as those used in the military, for example. The more important the institution is, the more important the security is, and the more security features will be used to prevent duplication(复制) of an ID card.

Anyone with a printer that can print ID cards can duplicate in ID card, if it does not have any security measures. There have been lots of cases, especially in low security institutions, where ID cards have been duplicated and this was not noticed, since the person holding the card usually flashed it when it was requested, and that was not enough to notice that it is a fake.

That may not be extremely important when it is simply a case of a student trying to enter the campus of another university, but it can be of vital importance if it happens in a military institution. Checks in military institutions are much stricter and the personnel checking the card are always trained to spot fakes in a short amount of time.

Some may think that creating an ID card is extremely difficult, but it is not. All it takes is a special printer that can print ID cards, a model and a photo ID. The fact that such printers can be freely ordered online has raised security issues with lots of companies and institutions, and most have decided to either create their own ID cards, or simply use more advanced security features that regular home-users do not have access to. This includes magnetic stripes(磁条), chips, barcodes(条形码),and other methods. This does increase the cost of the card per person, so the total cost of the cards increases based on the number of employees the company has, but it also reduces security risks to a minimum.

So ID systems, as basic as they seem, are an excellent security measure for any institution. To ensure that the IDs look good and function properly, the company that handles the card printing services should be top-class. Trying to save some money by choosing a cheaper provider is not really wise. While some companies offer bonuses for large orders, if the quality provided is not of the highest standard, it is not worth it.

 Peter doesn’t smoke now, but he ______ for almost twenty years.

A. was smoking      B. had smoked     C. has smoked    D. smoked

Using too much water or throwing rubbish into our rivers are clear ways that humans can put our water supply in danger, but we also affect our water supply in less obvious ways. You may wonder how paving (铺砌) a road can lead to less useable fresh water. A major part of the water  we use every day is groundwater. Groundwater does not come from lakes or rivers. It comes from underground. The more roads and parking lots we pave, the less water can flow into the ground to become groundwater.

Human activity is not responsible for all water shortages (短缺)．Drier climates are of course more likely to have droughts (干旱) than areas with more rainfall, but in any case, good management can help to make sure there is enough water to meet our basic needs.

Thinking about the way we use water every day can make a big difference, too. In the United States, a family of four can use 1.5 tons of water a day! This shows how much we depend on water to live, but there's a lot we can do to lower the number.

You can take steps to save water in your home. To start with, use the same glass for your drinking water all day. Wash it only once a day. Run your dishwasher (洗碗机) only when it is full. Help your parents fix any leaks in your home. You can even help to keep our water supply clean by recycling batteries instead of throwing them away.

8．Which of the following is most likely to lead to less groundwater?

A. Using river water.                   B. Paving parking lots.

C. Throwing batteries away.             D. Throwing rubbish into lakes.

9．What can be inferred from the text?

A．It takes a lot of effort to meet our water needs.

B．All water shortages are due to human behavior.

C．There is much we can do to reduce family size.

D．The average family in America makes proper use of water.

10．The last paragraph is intended to ________.

A. show us how to fix leaks at home        B. tell us how to run a dishwasher

C. suggest what we do to save water at home    D. prove what drinking glass is best for us

11．The text is mainly about ________.

A. why paving roads reduces our water    

B. how human activity affects our water supply

C. why droughts occur more in dry climates

D. how much we depend on water to live

More than 10 years ago, it was difficult to buy a tasty pineapple. The fruits that made it to the UK were green on the outside and, more often than not, hard with an unpleasant taste within. Then in 1996, the Del Monte Gold pineapple produced in Hawaii first hit our shelves.

The new type of pineapple looked more yellowy-gold than green. It was slightly softer on the outside and had a lot of juice inside. But the most important thing about this new type of pineapple was that it was twice as sweet as the hit-and–miss pineapples we had known. In no time, the Del Monte Gold took the market by storm, rapidly becoming the world’s best-selling pineapple variety, and delivering natural levels of sweetness in the mouth, up until then only found in tinned pineapple.

In nutrition (营养) it was all good news too. This nice-tasting pineapple contained four times more vitamin C(维生素C)than the old green variety. Nutritionists said that it was not only full of vitamins, but also good against some diseases. People were understandably eager to be able to buy this wonderful fruit. The new type of pineapple was selling fast, and the Del Monte Gold pineapple rapidly became a fixture in the shopping basket of the healthy eater.

Seeing the growing market for its winning pineapple, Del Monte tried to keep the market to itself. But other fruit companies developed similar pineapples. Del Monte turned to law for help, but failed. Those companies argued successfully that Del Monte’s attempts to keep the golden pineapple for itself were just a way to knock them out of the market.

25. We learn from the text that the new type of pineapple is ____________.

Ziyuanku.comA. green outside and sweet inside     B. good-looking outside and soft inside

C. yellowy-gold outside and hard inside D. a little soft outside and sweet inside

26. Why was the new type of pineapple selling well?

A. It was rich in nutrition and tasted nice.

B. It was less sweet and good for health.

C. It was developed by Del Monte.                     

D. It was used as medicine.

27. The underlined word “fixture” in Paragraph 3 probably refers to something__________.

A. that people enjoy eating              B. that is always present

C. that is difficult to get                 D. that people use as a gift

28. We learn from the last paragraph that Del Monte_____________.

A. allowed other companies to develop pineapples

B. succeeded in keeping the pineapple for itself

C. tried hard to control the pineapple market

D. planned to help the other companies

 Many animals and plants, which couldn't _________the sudden change of the climate, died out. Dinosaurs are one such example.

    A. suit to     B. keep to    C. get to     D. adapt to

Edmund Halley was an English scientist who lived over 200 years ago. He studied the observations of comets(彗星)which other scientists had made. The orbit（轨道） of one particular comet was a very difficult mathematical problem. He could not figure it out. Neither could other scientists who dealt with such problems.
 However, Halley had a friend named Isaac Newton, who was a brilliant mathematician. Newton thought he had already worked out that problem, but he could not find the papers on which he had done it. He told Halley that the orbit of a comet had the shape of an ellipse(椭圆形).
 Now Halley set to work. He figured out(解决，计算出)the orbits of some of the comets that had been observed by scientists. He made a surprising discovery. The comets that had appeared in the years 1531, 1607, and 1682 all had the same orbit. Yet their appearance had been 75 to 76 years apart.
 This seemed very strange to Halley. Three different comets followed the same orbit. The more Halley thought about it, the more he thought that there had not been three different comets as people thought. He decided that they had simply seen the same comet three times. The comet had gone away and had come back again.
 It was an astonishing idea! Halley felt certain to make a prediction(预言)of what would happen in the future. He decided that this would appear in the year 1758. There were 53 years to go before Halley’s prediction could be tested. In 1758 the comet appeared in the sky. Halley did not see it, for he had died some years before. Ever since then that comet had been called Halley’s comet, in his honor.
9．Edmund Halley figured out the orbit of ____.
 A. some different comets appearing several times[Z-x-x-k.Com]
 B. the same comet appearing at different times
 C. three different comets appearing at the same time
 D. several comets appearing at the same time
10. Halley made his discovery ____.
 A. by doing experiments
 B. by means of his own careful observation
 C. by using the working of other scientists
 D. by chance
11. Halley made a surprising, but correct prediction in the year____.
 A. 1704  B. 1705     C. 1706  D. 1707
12. This passage in general is about ____.
 A. Halley and other scientists
 B. the orbit of a comet
 C. Newton and Halley
 D. Halley and his discovery

假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号（∧），并在其下面写出该加的词。

删除：把多余的词用斜线（＼）划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1.每处错误及其修改均限一词。

      2.只允许修改10处，多者（从第11处起）不计分。

  Last Friday, the evening fell, but my parent didn’t come back home yet. Thought about the supper, I stopped doing my homework and deciding to make a meal for my family instead of just waiting.

  It was my first cooking. I surfed Internet with my cell phone to get the detailed informations on how to do homely dishes. With the step-by-step directions, I have managed to make my first dish. Then I tried to cook another. Until my parents came back home, they couldn’t believe his eyes to see the dishes made by me. While my mum was taken picture, my dad couldn’t wait to have a taste and gave me the thumbs up.

  I would like to prepare more meals to my family!

Writing a Short Story

Writing a short story is a popular hobby for a lot of people.     36     Writing a good story is not easy but it is certainly worth the effort. Here are some steps you should take to write a good story.

Step 1:  Every story starts with an idea. Start by thinking about the things that you enjoy.  37    Other ideas can come from thinking about subjects that you’d like to know more about.

Step 2:  Once you have an idea, you can then decide who your main characters are going to be. Consider having both a hero and a villain(恶棍) in your story. This will help to keep your readers interested.

Step 3:   38    Most writers plan their stories by creating an outline. It should describe the main events that happen. This will help anyone who reads the story to follow its events.

Step 4:  Now that you have your outline, it is time to start writing. Follow your outline, and write your story. At this point, your story does not have to be perfect.   39  

Step 5:  The story you have written is your first draft. The next step is to read through it and revise it. After your self-revision, it’s time to get some advice about your story.    40      Finally, you should now have a well-written story.

A.      You will go back and improve it later.

B.      Before you start, you need to plan your story.

C.      It is also an excellent way to express creative thoughts.

D.     Your story should have a beginning, a middle, and an end.

E.      These are excellent subjects to base your stories on.

F.      Keep working on your story until it is the best you can make it.

G.     Have others read your story so they can make suggestions for improvements.

1. _________ the failure of the examination, he abandoned himself _________ alcohol.

2. Apart _________ that, listening to music also enables me _________ (feel) relaxed.

3. As was expected, he got rid _________ his strong accent and even _________ (win) the first prize in the English Oral Contest of our school.

4. As we were talking, he entered our room _________ (abrupt), which surprised us all.

5. Please account _________ the reason why you were _________ (absence) from school.  

6. You made an _________ (absolute) wise choice and I approve _________ your decision.

7. Some young girls are so absorbed _________ “star dream” that they ignore their study.

8. _________ (judge) from his accent, the foreigner should be from America.

9. Such bad behavior is disgusting and _________ (acceptable) in a civilized society.

10. Above all, modesty makes you _________ (access) and creates _________ (favor) conditions for you in interpersonal contacts.

11. According _________ the passage, extreme temperatures happen much more _________ (frequent) than ever before in European countries.

12. Each time I come up _________ an idea after long-time thinking, I feel a great sense of _________ (achieve).

13. It is universally _________ (acknowledge) that education is the key _________ economic development.

14. At first, we didn’t quite adjust ourselves _________ the new surroundings.

15. He is an _________ (admire) and wise leader who is worth _________ (follow) by all.

16. Eventually, he admitted _________ (make) a serious mistake in the beginning.

17. Though I adore traditional reading, there are still possibilities _________ e-book will gradually replace _________ (tradition) book.

18. _________ there is any change about the arrangement of the meeting, please inform us of it _________ advance.

19. In all of these fields, women show/have an advantage _________ men.

20. The writer tells us that nothing is difficult _________ we put our heart into it. Also he gives us some advice _________ how to overcome difficulties effectively.

21. At that time, my parents couldn’t afford _________ (buy) daily necessities, let alone _________ beautiful house.

22. I would really appreciate _________ if you could accept my _________ (apologize).

23. according to the regulations, we do not allow _________ (smoke) in the office.

24. _________the teacher’s idea seems reasonable, I don’t agree with it _________ (total).

25. From the _________ (analyze) above, we may come to the conclusion _________ people’s living standard in our country has greatly improved over the past few years.

    假如你叫李华，你的美国笔友Tom来信询问你“十一”假期过得怎么样。请根据以下信息给他回信，谈谈你在“十一”假期中的活动。

内容要点:

      1.体息(由于平时学习紧张，缺少锻炼和体息);

      2.看望乡下的祖父母(帮助他们做点家务，并跟他们谈了身边的新鲜事);

      3.和朋友进行短途旅游(欣赏大自然，呼吸新鲜空气)。

注意:1.词数100左右;

      2.开头已给出，不记入总词数。

      3.词汇国庆假期:National Day holiday

Dear Tom,

I'm very glad to receive your letter. And it's a pleasure to tell you something about         

Yours

Li Hua

 --- What a mess! You are always so lazy!

   --- I’m not to blame, Mom. I am ____ you have made me.

 A. how                     B. what               C. that                         D. who

下面短文中有10处语言错误。请在有错误的地方增加、删除或修改某个单词。

增加：在缺调处加一个漏字符号(∧）)，并在其下面写上该加的词。

删除：把多余的词用斜线（\）划掉。

修改：在错的词下划一横线，并在该词下面写上修改后的词。

注意：1每处错误及其修改均仅限一词。

2．只允许修改10处，多者（从第11处起）不计分。

I'm a 17-year-old senior student from China. While surfed the Internet, I have found that your organization

will hold a summer camp in Singapore. With greatly interest, I'd like to apply for them. I'm an outgoing girl who like communicating with others. I could speak English well. My written English is excellent, either. I wish to join in the activities. For one thing, I'm willing to introduce China to other students from all over world; for another, I expect to learn from more about other countries. In addition, I'd like to make friend. The chance is so precious as I'm really looking forward to your approval.

    Millions of people pass through the gates of Disney's entertainment parks in California, Florida and Japan each year. What makes these places an almost universal attraction? What makes foreign kings and queens and other important people want to visit these Disney parks? Well, one reason is the way they're treated once they get there. The people at Disney go out of their way to serve their "guests"，as they prefer to call them, and to see that they enjoy themselves.

    All new employees, from vice presidents to part-time workers, begin their employment by

attending Disney University and taking "Traditions P'. Here, they learn about the company's history,how it is managed, and why it is successful. They are shown how each department relates to the whole. All employees are shown how their part is important in making the park a success.

    After passing "Traditions I"，the employees go on to do more specialized training for their

specific jobs. No detail is missed. A simple job like taking tickets requires four eight-hour days of

training. When one ticket taker was asked why it took so much training for such a simple, ordinary

job, he replied, "What happens if someone wants to know where the restrooms are, when the

parade starts or what bus to take back to the campgrounds? We need to know the answers or where

to get them quickly. Our constant aim is to help our guests enjoy the party."

    Even Disney's managers get involved in the daily management of the park. Every year, the

managers leave their desks and business suits and put on special service clothes. For a full week,

the bosses sell hot dogs or ice cream, take tickets or drive the monorail(单轨车)，and take up any

of the 100 jobs that make the entertainment park come alive. The managers agree that this week

helps them to see the company's goals more clearly.

    All these efforts to serve the public well have made Walt Disney Productions famous. Disney is considered by many as the best mass service provider in America or the world. As one long-time

business observer once said, "How Disney treats people, communicates with them, rewards them,

is in my view the very reason for his great success. I have watched, very carefully and with great

respect and admiration, the theory and practice of selling satisfaction and serving millions of

people on a daily basis successfully. It is what Disney does best."

24. The first day they come to Disney parks, all new employees_______.

    A.  begin by receiving on-the-job training  B .must learn several jobs

    C .begin as ticket takers                 D.   have already attended Disney University

25.Each year, managers wear special service clothes and work in the park to______.

    A.  set a good example for employees

    B .remind themselves of their beginnings at Disney

    C .gain a better view of the company's objectives

    D .replace employees on holiday

26.   Which of the following is NOT true according to the passage?

    A.  Tourists learn the history of Disney in its entertainment parks.

    B .Disney attracts people almost from all over the world.

    C .Parades are regularly held in Disney's entertainment parks.

    D·Disney's managers are able to do almost all kinds of work in the Disney parks.

27 .This passage is mainly about_______.

    A.  how Disney employees are trained

    B .the history and traditions of the Disney enterprises

    C .why Disney enterprises make a lot of money

    D .the importance Disney places on serving people well