题目

假定你是李华。三月初你在网上买了一双鞋子，打算送给妈妈作为生日礼物。但是，收到货后发现存在若干问题。请你就此给网店客服写邮件投诉。 要点如下： 1）介绍购物情况 2）反映存在的问题 3）提出解决方案。 注意： 1）词数80左右；开头和结尾已给出，但不计入总词数。 2）可以适当增加细节，以使行文连贯。 Dear Sir/Madam, I am one of your customers. …… Yours, Li Hua 答案：Dear Sir/Madam, I am one of you customers. I ordered a pair of shoes for my mum as a gift for her birthday. To my disappointment, there are the following problems. To begin with, it didn't arrive on schedule, which missed my mum's birthday. Besides, not only is it the wrong size but it is also of wrong color. What bothers me most is the quality of the shoes. They are not made of genuine leather, and give off a bad smell. I am not satisfied to have received such poor service, and I believe I am qualified to ask you to handle it. I hope you can either return my money or deliver a new pair to me. Looking forward to your reply. Yours. Li Hua

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