题目

听材料，回答问题。 （1） Why does the woman make the call? A . To make an apology. B . To make a complaint. C . To make a suggestion. （2） What was wrong with the food? A . It was not fresh. B . It was too expensive. C . It was not cooked well. （3） What is the woman most unsatisfied with? A . The wrong bill. B . The rude waiter. C . The slow service. （4） How will the man solve the problem? A . Offer a free meal. B . Return her money. C . Provide a meal at a discount. 答案： A A A A

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