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Extraverts(外向型的人) are hugely sociable—they really care about their relationships, and
possess outstanding social skills. Well, that's how extraverts are generally described.
But, according to new work, that's not exactly how other people see them. In a series
of studies reported in Personality and Social
Psychology Bulletin, Francis J. Flynn at Stanford University, US and colleagues
consistently found that more extraverted people are considered to be poorer listeners.
Their research also reveals a likely reason why.
There is no academic agreement
on what constitutes "good" listening. But, in line with some other researchers,
the team conceptualises it as involving emotion-related processes, cognitive processes
and also behavioural processes. In everyday life, it's not necessarily easy to ascertain
whether the person we're talking to is really listening, however. They might be
making plenty of eye contact, for example, but it's always possible that they're
just pretending to be listening well. In this research, the team focused on only
the participants' perceptions of others' listening skills.
In an earlier study, 147
first-year business students, who met weekly in groups of six to work on leadership
skills, rated the listening skills of everyone else in their group. The participants
then completed a scale that assessed their own extraversion. The team found that
those with higher self-reported extraversion got poorer marks for listening.
However, in this study,
people's perceptions could have been influenced by the actual social relationships
they had with other members of their group. So in almost all of the subsequent studies,
fresh groups of participants rated the listening skills of fictional people who
were described as falling at various points on the intraversion-extraversion spectrum
(范围). Results from these studies supported
the previous finding. Time and again, extraverted people were rated as being poorer
listeners in social situations. As the team writes: "That is, despite the tendency
for people to see extraverts as highly sociable, they tend to see this sociability
as highly one-sided."
An online study of 337
US-based adults suggested why this might be. Fictional people who were described
as highly extraverted were also perceived to be better at controlling and modifying
how they come across to others. "To observers, this signal of malleable
self-presentation suggests that extraverts are more interested in ‘looking the part'
than attending to what others have to say," the team writes.
It would be really interesting,
though, to see work on the real-world implications of this particular belief.
"For example, listening has been identified as the key to successful sales,"
the team notes—so perhaps it would be wise for highly extraverted sales people to
try to modify their behaviour with clients.
A vast amount of research
has been done on extraversion itself. "Our findings contribute to the study
of extraversion by examining how people think about extraversion," the researchers
write. And for understanding conversations and relationships, which of course are
two-way, that's clearly important, too.
(1)
What is Paragraph 2 mainly about?
A . Some reasons for poor listening ability.
B . The participants' perception of listening.
C . A common understanding of good listening.
D . Some practical skills in improving listening.
(2)
What can we learn from the passage?
A . Being extraverted might be an unpleasant personality.
B . Some people are afraid to assess their group members.
C . Fictional people decrease the reliability of the research.
D . Actual social relationship determines the scores of rating.
(3)
What does the underlined word "malleable" in Paragraph 5 probably mean?
A . Smart.
B . Flexible.
C . Consistent.
D . Stable.
(4)
What message does the author probably convey to extroverted people?
A . It is wise to listen more when communicating.
B . Focusing on people's eyes makes a good speaker.
C . Rating oneself honestly helps one in social situations.
D . It is necessary to change one's self-presentation style.
答案: C
A
B
A