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假如你是李华,上周你在淘宝网上买了一本《牛津高阶英汉双解词典》,请你根据以下内容给该网站负责人写一封投诉信。内容包括: 1)词典缺页,个别字迹不清晰,封面有破损; 2)要求尽快调换或退钱; 3)希望问题得到妥善解决。 注意:1)词数100左右; 2)可以适当增加细节,以使行文连贯; 3)开头和结尾已为你写好,不计入总词数。 参考词汇:《牛津高阶英汉双解词典》Oxford Advanced Learner's English-Chinese Dictionary Dear Sir/Madam, …… Yours faithfully, Li Hua 答案:Dear Sir/Madam, I am writing to you to express my disappointment with an unhappy experience. I purchased an Oxford Advanced Learner's English-Chinese Dictionary on your website last week. However, when I received the dictionary, I found some quality problems, which was beyond my expectation. For example, some pages are missing; some words are unclear, and, worse still, the cover is broken. It does cause a lot of inconvenience to me. Therefore, I urgently demand a replacement or a refund as soon as possible. I would appreciate it if my problems could be given due attention and solved in time. I am looking forward to your reply and a resolution to this matter. Yours faithfully, Li Hua
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