题目

阅读理解In the world of online shopping, many online purchases are based on careful consideration of star ratings and product reviews left by complete strangers. But should you trust customer reviews when deciding what to purchase? And do these mysterious reviewers have your best interests in mind? Here's what you need to know.Consumers today are skeptical, says Zach Pardes at review platform Trustpilot. "We live in a time when trust is completely under attack," Pardes says. "so people are reading reviews and consuming them more than ever before, but I think there is a healthy skepticism at times of what they're reading. Fake(假的) reviews do exist. Fake reviews include, but aren't limited to, robot-generated reviews and reviews that are influenced by the seller."Of course, not all user reviews you read online are fake. High-quality reviews are a valuable tool when making a variety of purchases. Pardes says Trustpilot features a team in place to detect and remove fake reviews. Perhaps one of the best-known review websites is Yelp. "Yelp takes measures to ensure high-quality content," says Kathleen Liu, a company spokesperson. That includes allowing Yelp's community of business owners and users to flag content that may go against the site's terms of service.Since user reviews do provide helpful information, review as a whole shouldn't be repudiated. But how can you tell the difference between what's real and what's not? It's close to impossible for the everyday consumer. But if you conduct your investigation carefully, you can make an informed purchase.Check more than one review source. Pardes advises consumers to read reviews on multiple platforms. "If you're about to book a $10,000 vacation, you'd never rely only on the photos and the reviews posted by that hotel's marketing team," he says. "You are going to want to use a third-party independent resource." Read more than a handful of reviews. Pardes says there is "safety in numbers." Question perfection. Pardes says consumers shouldn't trust reviews that show only five stars. "Nobody's perfect so you can't possibly have a perfect five-star review in every single category of your business." he says. （1） What does Pardes imply about consumers in Paragraph2? A . They are often influenced by sellers. B . They must have long lost trust in sellers. C . They often fail to recognize fake reviews. D . They should be cautious of product reviews now. （2） What do Yelp and Trustpilot have in common? A . Both aim to offer real user reviews. B . Both produce robot-generated reviews. C . Both hire professionals to rate companies. D . Both serve mainly like-minded business owners. （3） What does the underlined word "repudiated" in Paragraph 4 mean? A . Overestimated. B . Dismissed. C . Hidden. D . Blamed. （4） What is the last paragraph mainly about? A . Where to look for reliable reviews. B . The truth behind five-star ratings. C . How to make full use of online reviews. D . The significance of informed purchases. 答案： D A B C

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