题目

If you’re looking for a challenging situation to practice your English, pick up the phone. Not being able to see the other person and the body language can make the chatting difficult.            36       Here are some tips to guide you through an average phone conversation in English. 1. Greetings Every phone call should begin with a polite greeting such as “Hi, how’ve you been?” or “Nice to hear from you”. Even if you’re calling a business contact for a specific purpose, it’d be rude to jump right into business.    37     2. Getting to the point There always comes the point where you want to move on from friendly chatting and get down to business. What should you do in this situation?      38     However, if you are waiting to find out why someone called you, you can guide the conversation by saying “So what can I do for you?”  3. Interrupting without offence Sometimes you may happen to be speaking with a very talkative person.     39    Keep in mind when you’d like to interrupt, be sure to do it politely. For example, begin with “I’d like to say something here”． 4. Closing the call This can be the trickiest part of the conversation! It may be the time to offer good wishes such as good luck on that interview or hope you feel better soon if it’s appropriate.     40     Sometimes it’s easiest to just say you enjoyed speaking to the other person. Also remember cleverly saying the word well at the beginning of a sentence can indicate you’re ready to end the conversation. A. So it may be difficult to get a word in. B. Practice English through phone calls. C. Never fear, though! D. Use the phrase “I’m just calling to...” to change to the topic at hand. E. Additionally, you may want to confirm any plans you’ve made. F. You should make a little small talk at the beginning. G. You’d better greet him or her in a friendly way. 答案：CFDAE

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