Communication is an important part of any relationship.Many of us are 41 to share our experiences or emotions with our friends.But when it's our turn to lend a(n)42,we soon become bored or are short of idea on how to _43 and offer advice. That's because of what researchers call "listener burnout(倦怠)”.Friend might talk to us 44,often complaining about the same 45 problems.When we offer quick advice to _46 the situation, we may be unconsciously trying to 47 0urselves from buyout.However, good listeners 48 their natural tendency to solve the other's problems hurriedly and to keep the conversation brief. To be a good__49 ,you need to use "active listening".It starts with the real _50 to help others and think through their feelings.Don't 51 things.You can start by putting your phone__ 52 and sitting close to your friend.Let your facial expressions53一what he or she is saying.__ 54 you are able to fully understand, aeknowledge the other person's 55 by reflecting them back:" That must be really hard for you.”Use 56 words or even sounds such as “yes”, "right”,and"hmm"”t0 57 the other person to continue. 0f course, a.58 can be extremely hard if the other person is too critical.But don't get defensive.Effective listeners don't 59 negative criticism.Instead, they listen and understand what the person is trying to convey 60 responding. 41.A.afraid B.hesitant C.shy D.eager 42.A.shoulder B.hand C.ear D.eye 43.A.respond B.explain C.argue D.quit 44.A.aimlessly B.endlessly C.deliberately D.cautiously 45.A.difficult B.old C.acute D.sensitive 46.A.fix B.discuss C.create D.describe 47.A.forgive B.protect C.discourage D.prevent 48.A.food B.display C.form D.overcome 49.A.reader B.partner C.1istener D.speaker 50.A.demand B.habit C.desire D.ability 51.A.skip B.rush C.overlook D.postpone 52.A.away B.off C.out D.up 53.A.record B.restrict C.reject D.replace 54.A.Whittler B.Since C.While D.If 55.A.suggestions B.purposes C.responses D.feelings 56.A.big B.tough C.strong D.shun 57.A.force B.remind C.encourage D.convince 58.A.conversation B.suggestion C.problem D.1ecture 59.A.give up B.make up C.1eaVe out D.block out 60.A.after B.before C.while D.once
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